Complaints and Concerns
Report a Complaint, Idea or Concern
蘑菇短视频 is committed to listening to all community members complaints, ideas, and concerns. In turn, it is the responsibility of each person within the University community to share their complaints, ideas, or concerns when they arise.One of the most important first steps is making sure questions and concerns reach the people best equipped to address them.
蘑菇短视频has many offices that support students, and the broader community, in different ways. Whether your concern involves housing or facilities, academics, student behavior, bias, or campus services, this page is designed to help guide your concern to the appropriate place so it can be reviewed thoughtfully and addressed as effectively as possible.
Not every issue requires escalation. When possible, we encourage direct communication and problem-solving. When safety, well-being, or ongoing harm is a concern, or in cases where you cannot address the concern or are unsure where to direct the information, this page is designed to help.
Please call the Student Affairs Office at 828.227.7147 if you have a question about which form to complete.
Use this option to request repairs or report maintenance issues in residence halls or other on-campus housing facilities. Examples include plumbing concerns, locks not functioning properly, damaged facilities, etc.
Use this option to report maintenance issues in academic or administrative buildings, or elsewhere on campus. Examples include damaged facilities or walkways, safety concerns like wasp nests in public areas, general facility maintenance needs etc.
Use this option to appeal a parking citation through Parking Services.
Students (undergraduate or graduate) have the right to appeal a final assigned grade or dismissal from a program level. A student who can show the grade or program dismissal was assigned arbitrarily or impermissibly may appeal a final grade or program dismissal.
Use this form to report student behavior that may violate the Code of Student Conduct, regardless of where the incident occured. Incidents may include but are not limited to: alcohol misuse, drug use, violations of Residence Life or other campus policies, physical assault, organizational misconduct, disruptive behavior, or theft. For reports that include Sexual Misconduct, please use the Sexual Misconduct reporting form.
If the concern is a crime, please contact University Police at 828-227-7301 for non-emergencies and 828-227-8911 for emergencies.
Use this option to share information related to sexual assault, sexual harassment, dating violence, domestic violence, or stalking. Immediate safety concerns should be reported to University Police.
If the concern is a crime, please contact University Police at 828-227-7301 for non-emergencies and 828-227-8911 for emergencies.
Use this option to report incidents involving discrimination, harassment, or intimidation based on a protected class as defined by the University (see policies 10 and 53). note, concerns about the safety of an individual should be reported to a University administrator or the University Police immediately.
Use this option if you are concerned about a student鈥檚 health, safety, or wellbeing, including mental health or significant distress. Examples of these types of concerns include but are not limited to changes in hygiene, significant change in mood or behavior, poor class attendance, threats of self-harm, etc.
Please note, concerns about the immediate safety of an individual should be reported to University Police immediately at 828-227-8911.
Use this option if you have a concern that does not clearly fall into another category. This allows the Dean of Students team to route your concern to the appropriate office.
In compliance with University, state, federal, and accrediting body (SACSCOC) guidelines, laws, and policies, 蘑菇短视频investigates all reported matters to the fullest extent possible and utilizes the information to address concerns, hold individuals and groups accountable, and enhance the comprehensive educational experience for the entire 蘑菇短视频community. Students who have a complaint/concern against the University as a whole and wish to file with the Board of Governors of the University of NC, may do so using the following resources: ; ; and
Campus Resources
