Refunds

Refunds are issued when a student has a credit balance on their account. The credit balance may be the result of financial aid, a out of pocket overpayment, an adjustment to the student鈥檚 account or a reduction in tuition and fees due to a withdrawal from the university. Credit card overpayments will be refunded to the credit card. They will not be refunded to the student or used as prepayment for emergency loans. Credit balances resulting from check or WebCheck payments will not be refunded until 10 business days have passed since the payment was made.

Refunds are issued by two methods: direct deposit or mailing a check. Mailing refund checks may cause delays. Addresses must be entered properly and updated when you move. Checks may be lost. Avoid problems by using direct deposit.

Federal Financial Aid Authorization

蘑菇短视频 may use your federal financial aid to pay tuition, fees, housing, and meal plans for the current academic year. Federal financial aid regulations require 蘑菇短视频 to obtain your authorization to use federal financial aid funds to pay other education related expenses (including, but not limited to, health services charges, parking fines, bookstore charges, library fines, and emergency loans) and to pay prior year expenses up to a maximum of $200.00. Once made, these authorizations remain in effect until graduation.

If you choose not to authorize payment of education related expenses, you will not be allowed to charge at the bookstore.

Additionally, if you choose not to authorize payment of education related expenses or prior year expenses, it is your responsibility to pay those expenses out of pocket. Failure to pay will prevent registration for future semesters. Failure to pay by the payment deadline will result in cancellation of your class schedule.

If you authorize and then later choose to rescind the authorizations, you may do so by contacting the Student Accounts Office.

Instructions to authorize payment

1. Visit myWCU
2. Login with your 蘑菇短视频ID (before the @ in your catamount email address) and password.
3. Search "Authorize" in the search bar at the top of the page.
4. Click Authorize Financial Aid for Other Educational Expenses-Title IV.
5. To make the authorizations, click on Submit.
6. To disapprove the authorizations, click on the down arrow next to Authorize, select Do Nothing, and click on Submit. Remember, if these authorizations are not made, you may be refunded without all of your charges being paid and you will be responsible for making payment of these unpaid charges. If they are not paid, you will not be able to register for future terms and may be dropped from current term courses.

How to get your refund

 

Direct deposit is the fastest, most efficient way for a student to receive a refund. The student鈥檚 bank account will reflect the refund within three to five business days from the date the refund amount is entered on the student鈥檚 account. It is the student's responsibility to keep the banking information provided in Bill+Payment up-to-date. Follow these steps to go into Bill+Payment through my蘑菇短视频and set up direct deposit:

Visit myWCU  and login with your 蘑菇短视频ID (before the @ in your catamount email address) and password.

  1. Click VIEW AND PAY BILL under My Account Summary to log into Bill+Payment.
  2. Click Electronic Refunds under My Profile Setup and then Set Up Account.
  3. Select Set up a new account.
  4. Provide bank account information for checking account and complete Save Payment Method as (You Choose a Name). IMPORTANT! Do not use savings account for refund. Your refund will be delayed or rejected. Confirm Agreement information by checking I Agree and click Continue.

If the student does not provide direct deposit information in Bill+Payment, the check will be mailed to the student's permanent mailing address. The permanent mailing address may be viewed in my蘑菇短视频and is shown on the student's billing statement. The refund check will be delivered approximately 10-15 business days from the date the refund is processed on the student's account.

If your refund check has been mailed and you do not receive the check within two weeks or the check has been misplaced, please contact the Student Accounts Office to request a lost check affidavit. Lost check affidavits must be notarized and returned to the Student Accounts Office in Killian Annex or mailed to:

蘑菇短视频
ATTN: Controller鈥檚 Office
300-O HFR Admin Bldg
1 University Drive
Cullowhee, NC 28723

Upon receipt of the completed affidavit, a stop payment will be issued on the original check and a replacement will be issued. Students with lost checks are encouraged to set up direct deposit to receive the reissued refund. If direct deposit is not set up, the reissued refund will be sent to the permanent mailing address.